Event Details
Ames, Iowa
Quality Inn and Suites Conference Center
2601 East 13th Street
Ames, Iowa 50010
September 20, 2022 — September 22, 2022
Workshop | September 20, 2022
Registration begins at 8:00 a.m.
Conference | September 21–22, 2022
Registration begins at 8:00 a.m.
5 Credit Hours
Event Contact
About the Workshop
Attend this year’s workshop to learn about Community Service and Customer Orientation Skills. There will be presentations on customer service, public relations, and diversity programs. As a bonus, you will also receive credit in the Leadership Institute.
About the Conference
This year’s conference is sure to be one you won’t want to miss! Along with a slate of several relevant presentations, you can look forward to “mousetraps and gadgets” and roundtable discussions. Attendees will have ample time to meet with their peers and many exhibitors.
Note: Attendance to either the workshop or the conference is not necessary to participate in the other.
Who Should Attend
All public employees are invited to attend. Anyone who is in a leadership position, such as a first-line supervisor, or aspires to be in such a position will especially benefit from the workshop. Secondary road and street maintenance supervisors and staff will especially benefit from the conference.
Scholarship Opportunity
We are offering a limited number of scholarships for first time attendees. Please contact Keith Knapp for more information.
Workshop and Conference Credits
Attendance at the workshop and conference will each provide contact hours toward the Iowa Roads Scholar program.
Accommodations
Rooms are available at the Quality Inn and Suites for $105 plus tax. Call 515-232-9260 and mention “Streets & Roads” to get the special rate or click on this link: https://www.choicehotels.com/reservations/groups/YH78V2. The block will end on September 9, 2022.
Mousetraps and Gadgets
Do you have an innovative idea or invention that has reduced costs or improved efficiency in your agency? Let us know about it! A prize will be given for the best mousetrap or gadget! Send ideas to Keith Knapp.
Group Tour
Join us for a tour of the Iowa State University BioCentury Research Farm in Boone on Tuesday, September 20, 2022 from 4:00–5:45 p.m. The motor coach will leave the hotel at 4:00 p.m. There is no charge for the tour, but registration is required, so register early. If registration for the tour is full, contact Keith Knapp to be put on a waiting list.
The Iowa State University BioCentury Research Farm is the first-in-the-nation integrated research and demonstration facility dedicated to biomass production and processing. Biomass includes lignocellulosic crops, crop residues and grain. It is internationally recognized as the home of cutting-edge bioeconomy science and engineering. The research farm also hosts a research project led by the Asphalt Materials and Pavements Program (AMPP) to develop a biobased polymer derived from vegetable oil that could replace a carcinogenic material used in asphalt derived from crude oil petroleum and create tremendous economic opportunity.
Tentative Agenda
Workshop | Tuesday, September 20, 2022
Time | Event Details |
---|---|
8:25 a.m. | Welcome/Introduction |
8:30 a.m. | Customer Service |
9:15 a.m. | Public Relations – Internal and External Customers |
10:15 a.m. | Break |
10:30 a.m. | Public Relations Guidelines |
11:30 a.m. | Lunch |
12:45 p.m. | Public Relations – Real World Activities |
1:45 p.m. | Diversity Programs |
2:30 p.m. | Break |
2:45 p.m. | Diversity – Community Efforts |
3:30 p.m. | Evaluations/Break |
Conference | Wednesday, September 21, 2022
Time | Event Details |
---|---|
8:00 a.m. | Registration |
8:30 a.m. | Welcome |
8:45 a.m. | The FUNdamtentals of Meaningful Leadership |
9:45 a.m. | Break/Vendor Time |
10:30 a.m. | Motor Grader Capabilities |
11:15 a.m. | Understanding Team Dynamics and Successful Teams |
12:00 p.m. | Lunch/Vendor Time |
1:15 p.m. | Storm Spotting |
2:15 p.m. | Break/Vendor Time |
2:45 p.m. | Attracting and Retaining Employees – Challenges and Opportunities |
3:30 p.m. | Pavement Preservation Experiences Roundtable |
4:00 p.m. | SUDAS & Public Works Service Bureau Update |
4:30 p.m. | Door Prizes |
5–7 p.m. | Vendor Time/Social Gathering |
Conference | Thursday, September 22, 2022
Time | Event Details |
---|---|
8:00 a.m. | Passing the Gavel |
8:05 a.m. | Roundtable Discussions |
9:00 a.m. | Roundtable Reports |
9:15 a.m. | Business Meeting/Elections |
9:30 a.m. | Bridge Construction Alternatives |
10:00 a.m. | Break |
10:15 a.m. | Preparation for County Vehicle Crashes |
10:45 a.m. | What to Do and Not Do After an Emergency |
11:15 a.m. | Mousetraps and Gadgets and Awards |
11:30 a.m. | Door Prizes |
11:45 a.m. | Evaluations |
12:00 p.m. | Adjourn |
Questions
If you have questions or need more information, please contact Keith Knapp at 515-294-8817 or kknapp@iastate.edu.