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ITS4US Performance Measure 19

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PM-19: Increased Cost Efficiency

Description: This performance measure evaluates the cost of delivering a healthcare trip and measured by reductions in administrative and staff cost for taking calls, making reservations, performing scheduling, dispatching, and other administrative functions related to medical transportation.

Target:

  • Reduced administrative costs of medical trip coordination by 10% for HIRTA

Data source: HIRTA

Update frequency: Bimonthly

Updated: December 2024

Performance measure dashboard

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