ITS4US Performance Measure 20
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PM-20: Improved Coordination among HIRTA, Healthcare Providers, and Health Navigators
Description: This performance measure refers to the ability of the system to automate tasks so the number of person-minutes spent in coordinating a trip by HIRTA and partners are minimized.
Target:
- 20% reduction in the amount of time staff spend assisting patients with transportation using Health Connector
Data source: Other
Update frequency: Biannual
Updated: December 2024
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