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PM-20: Improved Coordination among HIRTA, Healthcare Providers, and Health Navigators

Description: This performance measure refers to the ability of the system to automate tasks so the number of person-minutes spent in coordinating a trip by HIRTA and partners are minimized.

Target:

• 20% reduction in the amount of time staff spend assisting patients with transportation using Health Connector

Data source: Other

Update frequency: Biannual

Updated: August 2024 (created using synthesized data)