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ITS4US Performance Measure 20

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PM-20: Improved Coordination among HIRTA, Healthcare Providers, and Health Navigators

Description: This performance measure refers to the ability of the system to automate tasks so the number of person-minutes spent in coordinating a trip by HIRTA and partners are minimized.

Target:

  • 20% reduction in the amount of time staff spend assisting patients with transportation using Health Connector

Data source: Other

Update frequency: Biannual

Updated: December 2024

Performance measure dashboard

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PM-1    PM-2    PM-3    PM-4    PM-5    PM-6    PM-8    PM-9    PM-11    PM-12    PM-14    PM-15    PM-16    PM-19    PM-20    PM-21    PM-22    PM-23

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