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ITS4US Performance Measure 22

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PM-22: Reduction in Medical Appointment Deferment Due to Lack of Transportation

Description: This performance measure refers to the ability of the system to help reduce the number of missed medical appointments caused due to lack of access to transportation.

Targets:

  • At least 30% reduction in the number of missed medical appointments that are related to transportation access during the 18-month evaluation period
  • At least 80% of residents indicating that transportation did not present a barrier to healthcare access 6 months after Health Connector launch
  • At least 90% of residents indicating that transportation did not present a barrier to healthcare access 12 months after Health Connector launch

Data source: Health Connector

Update frequency: Monthly

Updated: October 2024

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