Project Details
10/01/24
03/31/27
National Cooperative Highway Research Program (NCHRP)
Starisis Corporation
Researchers
About the research
State Departments of Transportation (DOTs) employ risk management, performance management, and process improvement processes across various scales and levels, spanning daily operations to strategic planning.
Because of the substantial overlap between these three disciplines, state DOTs stand to gain significant advantages from a comprehensive framework that seamlessly integrates these disciplines. This framework will establish a clear and cohesive connection between performance management, risk mitigation, and process improvement, exposing the similarities, differences, overlap, and disjoint. Identifying commonalities will reduce processes’ redundancies, providing financial benefits. Furthermore, by creating a common language, communication among diverse stakeholders will be fostered, including asset owners, performance managers, and process champions. Since communication is key to success, the integration of these disciplines will enhance agency efficiency and improve decision-making processes. Ultimately, this framework will ensure the judicious allocation of resources, contributing to the overall success and effectiveness of DOTs.