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Iowa 511 Traveler Information System User Analysis

Project Details
STATUS

Completed

PROJECT NUMBER

13-480

START DATE

07/15/13

END DATE

06/30/17

SPONSORS

Iowa Department of Transportation

Researchers
Principal Investigator
Neal Hawkins

Associate Director, InTrans

Co-Principal Investigator
Anuj Sharma

Research Scientist and Leader, REACTOR

Student Researcher(s)
Mo Zhao

About the research

This study provides the Iowa Department of Transportation (DOT) with a user analysis of the Iowa 511 Traveler Information System.

The researchers assessed the Iowa 511 system using survey results and usage data. The system was evaluated by examining the trends in users, usage characteristics, and the use of competitors (e.g., traveler information systems from the private sector).

The study resulted in a number of recommendations. Knowledge of how travelers utilize Iowa 511 will support short-term improvements and long-term programmatic decision making.

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