Institute for Transportation

About the research

The Process Document was developed to help agencies manage and evaluate work zone activities and document the lessons learned. Its objective is to outline a structured post-construction evaluation process that uses a feedback loop to help evaluate and improve performance during the construction phase and generate lessons learned for future use.

The scope for the work was as follows:

• Define a structured review process that includes evaluation
• Define a feedback loop to document and mitigate project issues and generate lessons learned
• Develop a structure for lessons learned documentation
• Demonstrate the implementation of lessons learned in example projects

The four appendices (A through D) at the end of the Process Document were designed to be easily accessed at a later date. Appendix C provides a sample Lessons Learned form that readers can adapt and use on their projects.

The Discussion Facilitation Guide is a companion document to the Process Document, and the purpose is to provide resources to facilitate discussion during training. This document provides a training discussion outline with recommended steps for facilitation. Everything mentioned in this companion document is a suggestion and can be adjusted accordingly.